From signing the contract to the first service: a stress-free setup.

Once the rollout is complete, your solution is up and running, your teams are trained, and you’re ready to serve your first guests. With Innovorder, you can focus on your business.

Equip my restaurant
From signing the contract to the first service: a stress-free setup.
Our customers trust us and recommend us:
Google Reviews: 4.9/5
+ 3,000 restaurant owners trust Innovorder to boost their business.

The Innovorder deployment in 5 steps.

1. Kickoff meeting with your project manager

Your dedicated project manager takes the time to discuss your environment, constraints, and goals with you. This step lays the groundwork for a successful deployment. From the very beginning, you have a single point of contact who will remain your dedicated representative until launch.

2. Configuring and customizing your solution

Your project manager will customize your solution to fit your operations: menus, pricing rules, ordering channels, partner integrations, and multi-location management. Every setting is tailored to your establishment. You’ll have a solution ready to use the day it’s installed.

3. On-site installation and training

Your project manager will visit your establishment to install the equipment and train your staff in their actual work environment.

✓ On-site installation of equipment
✓ Training tailored to each role (manager, server, cashier, etc.)
✓ Comprehensive check before launch

4. Getting Started with Innovorder

Everything is ready. Your teams are taking their first orders using a solution tailored to their needs. Your project manager will remain available after installation to answer any initial questions, make adjustments as needed, and ensure that everything is working as expected.

5. Innovating in Everyday Life

Our support team is here to assist you every day: available 24/7, reachable by phone, chat, WhatsApp, or email, and able to provide on-site support if the situation calls for it.
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Learn more about our customer support →

These testimonials reflect the support we provide.

“Innovorder is an easy-to-use solution that lets you quickly become self-sufficient.”

Charlène Esnault
BCHEF franchisee in Mérignac
Read his testimonial

“Innovorder has supported us from the very beginning in customizing the tool.”

Jabrane Bakhoury
Co-founder of Double XL
Read his testimonial

“The rollout of several sites went smoothly thanks to Otmane’s guidance. Thank you for your excellent support.”

Jean-François Blondel
Regional Manager at Delineo Group

Questions we are asked about the installation:

What does the actual installation of an Innovorder system involve?

Your project manager coordinates the entire deployment process: configuring your solution, delivering the equipment, installing it on-site, and training your teams. You’ll have a single point of contact from start to finish.

Does a technician come to your location, or is the installation done remotely?

Your project manager will always visit your facility to handle the installation and provide training. Our teams serve customers throughout mainland France and the French overseas departments and territories.

Does deploying Innovorder solutions require me to close my business?

No. We'll work with you to plan the installation so it fits your business needs.

Can the installation be done outside of business hours?

Yes. We will work with you to schedule the installation date and time to accommodate your business operations and avoid any service interruptions.

Who will I be working with during the deployment?

Throughout the entire deployment phase, you’ll have a dedicated project manager, from contract signing through to launch. They’ll coordinate configuration, installation, and training, so you’ll have a single point of contact.

How long does a deployment last?

From signing the contract to launch, please allow an average of 2 to 4 weeks. This timeframe includes custom configuration, hardware delivery, on-site installation, and training for your teams.

Are my teams trained during deployment?

Yes, training is included and takes place right at your facility. It is supplemented by resources on the Help Center, which are available at any time after the launch.

Visit our showroom.

Take a leap into the future. Visit our showroom in the heart of Paris and discover what your restaurant could look like.

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