Streamline the checkout process for your guests with AI-powered tray scanning
Designed for institutional dining, IA Scan recognizes each tray in real time and processes your guests in less than 7 seconds.
Google Reviews: 4.9/5
250 institutional food service locations and 20 million meals per year managed with Innovorder.
With IA Scan, modernize your institutional dining facility's payment processing.
Fast
Less than 7 seconds of "
" time per run, on average
" time per run, on average
Flexible
Payment by badge, credit card, or
meal voucher card
meal voucher card
Attractive
A 10–15% increase in on-site traffic to
Streamline Operations at Your Institutional Restaurant
Ease the midday rush.
When crowds are concentrated into less than an hour, checkout becomes the bottleneck of the experience. With IA Scan, checkout time drops from about 1 minute with manual processing to less than 7 seconds: your guests spend more time enjoying their lunch and less time waiting.
When crowds are concentrated into less than an hour, checkout becomes the bottleneck of the experience. With IA Scan, checkout time drops from about 1 minute with manual processing to less than 7 seconds: your guests spend more time enjoying their lunch and less time waiting.
A simple process for every guest.
They set down their tray, check the total and the balance on their card, and then pay. Their receipt is sent to them via email or as a QR code within seconds.
They set down their tray, check the total and the balance on their card, and then pay. Their receipt is sent to them via email or as a QR code within seconds.
Recharge your badge right at the scanner.
Not enough balance? Guests can recharge on the spot, without having to go back to the register or wait in line again.
Not enough balance? Guests can recharge on the spot, without having to go back to the register or wait in line again.
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Modernize your restaurant with peace of mind
AI that recognizes your products.
AI Scan recognizes more than 95% of your products—and up to 100%, depending on your menu. It identifies not only each product but also the size of its container: small, medium, or large salad—each is charged at the correct price. Your pricing plans are then automatically applied based on the tray’s contents.
AI Scan recognizes more than 95% of your products—and up to 100%, depending on your menu. It identifies not only each product but also the size of its container: small, medium, or large salad—each is charged at the correct price. Your pricing plans are then automatically applied based on the tray’s contents.
A catalog that's always up to date.
Your point-of-sale catalog is 100% synchronized with IA Scan: a product added during a transaction is available within minutes, and every order is automatically sent to your back office.
Your point-of-sale catalog is 100% synchronized with IA Scan: a product added during a transaction is available within minutes, and every order is automatically sent to your back office.
A service that continues even during an outage.
In the event ofa network outage, accesses paid for via badge are saved and processed once the connection is restored (excluding credit card payments and top-ups).
In the event ofa network outage, accesses paid for via badge are saved and processed once the connection is restored (excluding credit card payments and top-ups).
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Simplify your teams' day-to-day work
Refocus your teams on customer service.
During service hours, IA Scan handles checkout automatically. With your teams freed from the register, they can focus on serving customers at the counter, greeting guests, restocking, or preparing for the next day.
During service hours, IA Scan handles checkout automatically. With your teams freed from the register, they can focus on serving customers at the counter, greeting guests, restocking, or preparing for the next day.
A few minutes in the morning saves time all day long.
Before service begins, the team photographs the day’s dishes: 15 to 20 minutes for a restaurant serving about 1,000 covers, which saves more than an hour and a half of data re-entry at the end of the service.
Before service begins, the team photographs the day’s dishes: 15 to 20 minutes for a restaurant serving about 1,000 covers, which saves more than an hour and a half of data re-entry at the end of the service.
An assisted checkout lane is always available.
If a guest disputes their order, they can submit it with one click from the scan, and the operator will correct it. For unexpected situations or guests who prefer a traditional checkout experience, an assisted checkout lane remains available.
If a guest disputes their order, they can submit it with one click from the scan, and the operator will correct it. For unexpected situations or guests who prefer a traditional checkout experience, an assisted checkout lane remains available.
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IA Scan integrates easily into your dining area, regardless of its layout.
Compact and equipped with a built-in touchscreen, the second-generation IA Scan fits on any counter: 52 × 34.5 cm footprint, 10.5 kg, and accommodates trays up to 52.5 × 36.5 cm. All it needs to operate is a power outlet and an Internet connection. All your guests have to do is set down their tray, pay, and enjoy their meal!
Why choose Innovorder.
An all-in-one ecosystem designed for institutional food service.
Teams from the institutional food service sector
Automated reports on all your data
A single point of contact available 7 days a week
92% of customers are satisfied
Checkout, tray scanner, kiosk: a complete ecosystem
Local human support
Synchronize Innovorder with your favorite integrations.
Let's build a synchronized, tailor-made ecosystem to boost your restaurant's performance.
Self Ordering Kiosk
Simplify the ordering process
Cash register
Run your business at your fingertips
Online Ordering
Increase your order volume
Connected fridge
Offer a 24/7 catering service
Order at the table
Receive more orders simultaneously
E-Wallet
Modernize the use of guest badges
Atlas
Turn Your Data into Decisions
Innovorder Food Court
: Reinventing the Customer Experience
Go even further with our selection of articles.
Tray scanning with AI revolutionizes the catering industry
From company and government restaurants to hospitals and school canteens, all catering organizations are going digital by adopting tray scanning. Haven't taken the plunge yet?
Expanding your business
How can we make the lunch break more employee-friendly?
A convivial and pleasant moment for your valued guests, the lunch break is a crucial moment in their working day, and it's essential to make this moment as pleasant as possible!
Expanding your business
The different uses of e-wallet in foodservice
Find out how e-wallets help improve service in institutional dining settings, whether in school cafeterias, hospitals, or businesses.
Expanding your business
The questions we're asked about our plateau scan with artificial intelligence:
How does the 2nd-generation IA Scan work?
The guest sets down their tray: IA Scan recognizes the items in real time and displays the total and the balance on their card. They pay using their card, credit card, or meal voucher card, then receive their receipt via email or as a QR code.
What happens if the AI makes a mistake?
The guest submits their order with a single click using the scanner. The operator reviews and confirms it, and the guest receives an updated receipt.
Does the tray scanner work without the Internet?
In the event of a network outage, passes paid for using a badge are saved and processed once the connection is restored (excluding credit card payments and top-ups).
Should we take photos of the products every day?
Yes, for the daily specials: the team photographs them before service, which takes about 15 to 20 minutes for a restaurant serving 1,000 covers. Items that are the same from one day to the next do not need to be photographed again.
Does IA Scan replace checkout staff?
No. The staff freed up from the register are reassigned to customer service, the front desk, or food preparation, and an assisted register remains available for unforeseen circumstances.
For which IA Scan facilities is it suitable?
Corporate cafeterias, prestigious universities, training centers… There is no minimum number of seats: IA Scan works just as well for 50 guests as it does for 1,000.
Ready to get started?
Visit our showroom now for a demonstration and see what your restaurant could look like.
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